We apply high quality standards to our products, so you can expect to enjoy your purchase for a long time. In the unlikely event of a problem with one of our products, you can always count on us to help you find the best possible solution.
Any defects or wrongly delivered products must be reported to us in writing within 2 months of delivery. In this case, the item must be returned in its original packaging and in new condition.
On all our products you will receive a standard warranty of 1 year. This guarantee does not apply if:
- You have repaired and/or modified the delivered products yourself or have had them repaired and/or modified by third parties;
- The delivered products have been exposed to abnormal conditions or are otherwise treated carelessly or contrary to our instructions and/or on the packaging;
- The inadequacy is wholly or partially the result of government regulations concerning the nature or quality of the materials used.
Do you have a problem with one of our products?
Please contact us via our contact form and include the following information:
- a brief description of your problem
- your order number and name on the invoice
- your phone number
We will call you as soon as possible to find a suitable solution together.